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Task Management on Taiga for Customers

User Roles​

Product Owner​

  • A Product Owner must be indicated for each project.
  • The Product Owner is responsible for:
    • Respond to customer complaints
    • Interact with the customer to define tasks
    • Manage task status changes
    • Divide the requests into development activities and open the related tasks on OpenProject

Stakeholder​

  • Stakeholder is the role to be assigned to the customer

Task Status​

Standard Task Workflow​

  1. The Product Owner or a Stakeholder create a new task or issuer with status "Backlog". 1.1. The Product Owner can promote an Issue to a User Story and eventually add some subtask
  2. The Product Owner sets an activity as "Approved for development" after 2nalyzing it and possibly discussing it with the customer
  3. The Product Owner sets an activity as "In progress" after create the tasks on OpenProject and a developer has start to work on it.
  4. The Product Owner sets a task as "Staging - Ready for test" when it was released for customer testing
  5. The Product Owner or a Stakeholder sets a task as set the task in "Test Passed" when the test result is OK.
  6. The Product Owner or a Stakeholder sets a task as set the task in "Test Failed - Reopen" when the test result is KO.
  7. The Product Owner sets a task as "Production" when it was released on prdocution environment.
  8. A Product Owner can set a task as "Archived" if it is no longer needed for some reason.